ILLiad Survey


1. Please indicate your status:
         Faculty
         Graduate
         Undergraduate
         Staff
         Distance Ed. - Graduate
         Distance Ed. - Undergraduate

2. Please indicate your department or the academic area in which you major:
          

3. Is this the first time you have used ILLiad?
         Yes (please continue with Question 5)
         No (please continue with Question 4)

4. How many times during Fall Semester, 2005 did you use the ILLiad system?
         1-10
         10-20
         20-30
         30+

5. How easy was it to locate the ILLiad link on the Library's web page?
         Very easy
         Easy
         Undecided
         Difficult
         Very Difficult

6. How easy was it to use the ILLiad system?
         Very easy
         Easy
         Undecided
         Difficult
         Very Difficult

7. Did you receive the materials in a timely manner?
         Always
         Most of the time
         Undecided
         Some of the time
         Never

8. Are the materials you received through Interlibrary Services the materials you requested?
         Always
         Most of the time
         Undecided
         Some of the time
         Never

9. Materials I borrow through the Interlibrary Services are related to:
         Research
         Class assignments
         Other

10. Are the materials you receive through Interlibrary Services complete (all pages, all parts)?
         Always
         Most of the time
         Undecided
         Some of the time
         Never

11. How convenient is it to pick up materials received through Interlibrary Services at the Library?
         Very Convenient
         Convenient
         Undecided
         Inconvenient
         Very inconvenient

12. How convenient is it to receive materials requested through the Interlibrary Services in electronic format?
         Very Convenient
         Convenient
         Undecided
         Inconvenient
         Very inconvenient

13. How satisfied are you with Interlibrary Services?
         Very Satisfied
         Satisfied
         Undecided
         Unsatisfied
         Very Unsatisfied

14. Any comments? Is there something we could change or improve to make Interlibrary Services more helpful/easier to user?
          

      
Thank you for taking the time to complete this survey so that we can assess and enhance Interlibrary Services.

Interlibrary Services, Newton Gresham Library
Sam Houston State University